Substitute Library Assistant
Working in the library is ever-changing. As a Substitute Library Assistant, you will have the opportunity to learn something new every day. Not to mention all the cool coworkers!
Essential Job Functions
Provides Customer Service assistance to patrons. Under the direction of the Human Resources Manager, and with an unwavering commitment to diversity, equity, and inclusion, the Substitute Library Assistant will:
Provide hands-on customer service at the Help Desk.
Assist patrons with use of the Library's public computers, and Library supported software.
Assist patrons with directional, basic collection, and Library account questions.
Actively participate in training.
Assist with various projects under the guidance of the Agency/Department Manager.
Perform other similar duties as assigned.
Education and Experience
- High school diploma or equivalent required.
- Cash register experience preferred.
- Previous work experience in a public library and/or retail preferred
Hours
- This is an “On Call” position, with no regularly scheduled hours. The person will be asked to work at least one four or eight hour shift (mornings, afternoons or evenings, on weekdays, Saturdays, or Sunday afternoons), per bi-weekly pay period.
Wages:
Starting/Hiring Range: $15.00 - $18.00 Hourly
Total Salary Range: $15.00 - $21.00, Hourly
Requirements
Bilingual (Spanish and English), strongly preferred.
Willingness to adapt to changes in the work environment.
A strong commitment to excellent and genuine customer service.
Excellent oral and interpersonal communication skills.
Strong competence and experience using and troubleshooting computers, software, office equipment, and mobile devices. Advanced knowledge of Internet browsing, Microsoft Office, Google Suite, and Windows and Mac OS.
Physical agility and strength to bend, reach, and carry library materials (20-25 lbs.)
Maintain patron and staff confidentiality.
Dependability, punctuality, and good work habits.
Ability to:
Work harmoniously and cooperatively with co-workers and patrons.
Problem solve in a professional manner with Library patrons and co-workers.
Work independently and as a team player.
Work patiently and creatively with all ages.
Communicate and interpret the Library’s services, philosophy, and policies to customers in a courteous, friendly, and positive manner.
Learn the Library’s automated system, the Internet, on-line databases, as well as self-service technology.
Personal transportation and telephone.
- Department
- Branch Services
- Role
- Library Assistant - SUB
- Employment type
- Part-time

Our Staff
Our staff are proud to work at the Library where they know they are making an impact in the community. Our talented, diverse team members and leaders enable us to fulfill our mission to connect members of our community to information, resources, culture and each other.
About St. Joe County Public Library
The St. Joe County Public Library is a connective hub to the community. The library system serves approximately 170,799 people with ten locations throughout St. Joseph County.
With thousands of innovative events, programs and resources, the Library is a welcoming place for all members of our diverse community to flourish.
Substitute Library Assistant
Working in the library is ever-changing. As a Substitute Library Assistant, you will have the opportunity to learn something new every day. Not to mention all the cool coworkers!
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